Italy is known as a country of good wine, quality gastronomy, world-famous fashion and car brands and, it seems, recently also as a country of multi-million fines for Apple. The American technology giant has been fined in the southern European country for the second time in the past few years, this time due to misleading advertising. There will be a misstep Apple cost a whole 10 million euro, which translates to over a quarter of a billion crowns.
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The Italian antitrust authority granted Applu a hefty fine due to its misleading marketing materials, with which the company promoted a range of devices from iPhone 8 to iPhone 8 Plus, via iPhone XR, iPhone XS and iPhone XS Max until iPhone 11 iPhone 11 for a iPhone 11 Pro MaxThe American company claimed that all of these smartphones were water resistant to depths of 1 to 4 meters for up to 30 minutes, depending on the model. However, these claims did not please the Italian authorities – Apple in them, he forgets to state that they are true only under specific conditions corresponding to a laboratory environment rather than normal use.
However, one more factor contributed to the amount of the fine - namely the warranty conditions, which Apple for these smartphones. The company automatically rejects claims for water-damaged devices, which, however, is also quite problematic, according to the authority, given that it lists water resistance as one of its main advantages. Practices AppIn any case, this is not the first time that Italian authorities have targeted lu, in 2018 the company received also a fine of 10 million euro, for intentionally slowing down their iPhones as part of an update iOS 10.2.1.
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Let the people who are going to kill themselves for the fact that the technological giants are great, and the EU is bad bad bad, read this.
And who is forcing you to live in the EU?
I am not aancand fines. But exactly the waterproofness for me iPhone XS is enough, because it is enough to have little contact with water and the FaceId is in the cell Apple he will tell you, water, the complaint is not recognized, but the hell, where should I fix it, if not Apple doesn't want to give it to me? For the money I'm asking for it, I'll almost buy a new phone.
He should be fined like that in every country.
androidak's opinion? so yeah then
How is it not waterproof? I have the XM Max, they wrote that it is waterproof. Apple is a bunch of overpriced crap lately. I bought headphones AirPods Pro and someone had to make them on their knees in the jungle, I haven't seen such ugly and inaccurately glued joints on any product in a long time. If they wrote that it was waterproof and they wouldn't accept a complaint, I would send it to the Czech Inspection Authority, then they would have their say.
Apple everywhere it presents "only" water resistance, not waterproofness. And that's where the dog is buried :(
Jiří, don't try here, you editors Apple defend at all costs, sometimes you should also be critical, if it is legal of course. That's the only way you will gain trust in the articles you publish here. And if you do, on the website, for example, on my phone XS Max Apple writes: Water resistance up to 30 minutes at a depth of up to 2 meters. It follows that I could easily submerge the phone in the pool and swim with it for 30 minutes if I wanted to and nothing should happen to it and if it does then it's a fault with the phone and Apple is obliged to remove it.
If you are reading LsA often, so you certainly know that Apple We are in no way defending it – quite the opposite. But as I wrote in my previous post, the fault here is more on your side, due to the play on words. Applu. Water resistance is simply not waterproof and, moreover, water damage is not covered by the warranty, as the manufacturer itself states. Apple on the technical support pages – https://support.apple.com/kb/SP780?locale=cs_CZ. I know what you mean and I agree with you that water damage coverage would be great, but unfortunately it has it Apple simply managed differently and what's more - it's simply treated.
Thank you Jiří for your answer, but in that case I am missing information from your article that the same practice for which Apple got fined in Italy used Apple The link to the support page you included in the comment states that water resistance is a given, but this page is hidden deep in the site navigation tree. Applu. When you select the page menu Apple And concretely iPhone and compare and set up your phone there too Apple XS Max, So Apple gives other information and only: Water resistance up to 2 meters and 30 minutes length. From this it is clear that the consumer rightly thinks that the phone is waterproof by submerging it in water up to 2 meters for 30 minutes. So here is clear evidence that Apple manipulates customers in the Czech Republic as well, and certainly similar things could be found in others Apple products.
@mattes Exactly and agree. By not stating the resistance according to IPX to make it completely obvious, clear and transparent, defining resistance 2m under water for 30min is not only misleading, but misleading...
the only thing is that the phone would be resistant to discolouration or dissolution in water or explosion in water and similar embarrassing nonsense...