Although recently it seemed that the apple company was successfully staying out of the court tribunals and managing to more or less regulate the flood of new lawsuits, perhaps the optimism was premature. On Apple Another blow has been dealt, this time exclusively to the iPhone XR and its antenna. According to the plaintiff, the model allegedly did not use the same antenna as the iPhone XS and XS Max. Max, which causes connection slowdowns and half the 4G speed compared to more expensive Apple smartphones.
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As if the last few weeks weren't enough, now he has Apple What to do with another lawsuit from a disgruntled customer. According to the plaintiff, the apple company is deliberately deceiving customers, especially through false advertising and not providing enough information. Although it was iPhone XR is almost the best-selling model with 46.3 million units shipped, its antenna is weaker than in the case of more expensive Apple smartphones. The cheap model reportedly suffers from both connection problems and up to half the 4G speed, which is why there are problems. This would still be acceptable considering the price, but Apple iPhone He described the XR as a "premium product with a fast processor, timeless performance, and aone"with a reliable connection", which is illegal in the plaintiff's opinion. However, given the antenna used, it is not surprising: while the cheap model uses 2 X 2 MIMO technology, i.e. it has the ability to receive two streams of separate data at once, more expensive iPhones boast double the capacity, i.e. the ability to receive 4 data streams simultaneously. Apple but does not inform customers about this essential difference and at the same time uses false advertising.
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At the same time, the plaintiff pointed out the fact that Apple must have known about the connection problems during the manufacturing process and deliberately concealed this fact from customers. Using a similar antenna is simply inadequate and many consumers are taking advantage of the poor quality of the product.oneactivity complained, which should have been a problem for the apple company at the time alarmWhat's even more remarkable is that it's not just an individual, but a whole group of disgruntled iPhone XR owners who have decided to defend themselves against the deceptive advertising campaign. One of the plaintiffs is Alison Coleman, who bought 4 units of this model in January last year and only found out about the defect, or rather the insufficient equipment of the phone, later. Apple at the same time, he refused to offer adequate support and instead simply suggested to the woman during the technical service that she reset the phone to factory settings. But this did not solve the problem with phone calls and connection, and later Alison realized that she was not the only one in this unpleasant situation and that a number of other users were complaining about similar problems.
Diana Atkins is in a similar situation, having bought her iPhone XR in October of last year. Although she examined all the parameters and looked for any hint of difference between the cheaper and more expensive model, she found none. Apple decided to conceal the huge difference between the models and prefer not to publish this important detail at all. Similar accusations are appearing from all sides from dozens of users and it is clear that the problem isonehas surfaced. The Apple company will probably not be able to get out of this mess easily and will have to work hard to regain the trust of its customers. We'll see how long this dispute drags on, but it's certain that it will take some time, and such disputes are usually quite protracted.
I can't anymore. dockat the title "Apple don't go to court again" …..
I find it bad to slow down the internet on a mobile - especially with a phone for 17 thousand, horror
And the thing is, if they put the same antenna as the XS, the phone wouldn't cost 17,000, but 17,500. Moreover, I don't see anything illegal about it. If the antenna is unreliable, it's probably a manufacturing process error or it could even be a customer error, but it's pointless to rush it. Apple to court for putting a cheap antenna in a cheap iPhone.
Hungry. After all, at the beginning I think it cost a little over €800, and that is certainly not a small amount...
It could easily be false advertising, because if you advertise a device as having "excellent connectivity", and the same device suffers from poor connectivity, that's a problem. Regardless of the fact that Apple he simply had to know that worse antenna -> worse connection.
Totally agree, no need to sue. And besides, not everyone and everywhere does it, it doesn't bother me. I have the XS and XR and I think they are both excellent.
Typical :-D
Someone buys a cheaper model and expects the same functionality as the more expensive model. The fact that the phone costs half as much doesn't just make the display and camera worse.
On xs, I have a 4G internet speed of about 80mbps, so I think even half is more than enough.
Although I agree that this difference in the antenna should be written in the specification, for some it may be a reason to buy a more expensive model. On which it would apple earned.
Well, it is not only about absolute speed, but also about antenna sensitivity, and there is simply a huge difference between XS and XR. In addition, the US does not have such high-quality mobile networks as in the Czech Republic, where there is a super BTS on every corner, so in general the US is much more prone to "hunting for a weaker BTS signal". Well, that's where a weaker antenna will be very effective. In addition, Apple in their own comparisons they do not mention this difference, and at the same time the antenna is by far the most important part of the mobile phone. So the customer rightly feels cheated when he Apple although he sold a cheaper device that has a number of compromises that the customer accepted, but Apple to hide from him the most fundamental compromise in the form of a weak antenna. Btw. it has weak antennas Apple "from memory". That's just a fact.
I completely agree with Michal. The two Saxons (Jarda Apple spol.) do not understand the point at all Apple the essence of the dispute!
The CEO should go buy a rope, what is happening under his rule is unbelievable!!
FaceID, reducing the performance of supported older phones, iOS 11, now 13, etc.
I'm surprised no one has filed a lawsuit yet. IOS 13 which will disable 3D touch (you paid extra for a special layer under the display)
now only haptic touch by software - also mess with customers that they didn't point out!
3D Touch but on iOS 13 still works as before. Haptics on it on the phoneonech also runs with this technology, but it is slower than 3D Touch.
Any Android for 8 has better antennas than iPhone that's just a fact and I'd rather not talk about SARs...
Who cares about a signal? a bitten apple on the back is enough for a narcissistic apple :-D
I have too. iphone XR and I can't complain about anything. You found out and you're completely stupid about it and you think it's slower, so that's your problem. Of course, I also sometimes lose my signal, but I still have a better signal than I don't know what 10-dollar cell phone my friend has, when we go to school there's an alley where my friend always loses it and I have a signal as if I wasn't there... so I think you're just scared of this discovery and you're noticing things you'd never notice in your life. I'm writing this on data right now and I have three friends on the hotspot and no one is complaining.
Sorry for the spelling
Does it sometimes fall out? Not even 10k mobiles really do that.
A weak antenna also affects the battery - worse reception - the mobile phone has to try harder and the battery dies before your eyes (whoever had an iP7 knows what I'm talking about).
Dropout is a bad feature. Fortunately, the iP11 holds up quite well, even competing and even older phones do.
Don't mess with learning to clean Apple think!
Correction – “… learn to clean and think.”
I don't know, I've had the Xr for about a month now, since October, and I haven't noticed anything bad yet. It runs fast, I have a signal, the speed is nice, the photos are excellent, probably the best I've ever had even in bad light. Battery life is perfect.
I don't know and I can't understand individuals who keep complaining about something. I would shove a Siemens C10i into their hand and they must not replace it before 13 months... And that would stop the tantrums of a small child soon.
I, on the other hand, do not understand people like those who are unable to understand that it is a question of signal quality in the US, not in CR, from which the case depends.
Set the Anglo-Saxon law in CR, then every other one no longer exists, because it would not pay compensation for the frauds!!
Android is an operating system, it has no antenna. It is obvious that you are an expert. Just more of these :-) :-) :-)
I think it's a piggery. When they release several phones at the same time, it should be noted what is the difference between them and not that I just write something and hide something. This means to me that the rest is identical and therefore a fallacy.