O2 is one of the largest companies in the Czech Republic. The new goal that the company has set itself should make visiting all stores more pleasant. Within two years, all the company's branches should be transformed into comfortable and pleasant places.
"More and more people are solving their requirements by phone or in online self-service. However, our traffic statistics confirm that, on the other hand, many customers still prefer to visit a store, mainly for two reasons - they want direct human contact and also to experience how some devices actually work. Pro"During the redesign, we placed great emphasis on human interaction between the consultant and the customer," said Richard Siebenstich, Director of Marketing and Retail at O2, for currently.
Source: Current