Apple made a few tweaks to its iPad lineup about a month ago. Added a new one iPad (5th generation), stopped selling iPad Air 2 to iPad mini 2 and gave a discount on the purchase of an iPad mini 4. However, as it has now turned out, changes also took place behind the scenes, specifically in official service centers and factories where tablets with the bitten apple logo are manufactured. Apple It no longer has spare parts for the fourth generation iPad (introduced in 2012), so in the event of a complaint, it will instead gift its customer a newer iPad. Air 2 (from 2014).
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Apple Story and authorized Apple resellers (iStores etc.) can exchange the iPad 4 for iPad Air 2 from March 30. However, only those customers who can no longer repair their tablet and must receive a new device will actually receive the newer iPad. This does not mean that every customer will receive the newer tablet. It also depends on the availability of the newer tablet and the region where the claim is being made. It is also possible that if you manage to exchange your iPad, you will receive a different color or capacity, but the employeeancEven stores always first inform customers what the exchange will mean for them.
He granted permission for customers to exchange older iPads for newer ones Apple stores last week through an internal document that also got into the hands of editors of a foreign server MacRumors. However, it is not clear which stores in which countries received the letter, so the question is whether they also include Czech and Slovak resellers.
It works like that everywhere, even with telephones, but in the Czech Republic we are probably the only one in the world to have a service on apple so you are out of luck :-D
I complained several times and always got a new piece...
A really new piece, or a refurb looking like a new piece. Identifiable only by the serial number.
Exactly as it says Jan Beber, it's completely being fixed miniMum, 99% of the time you will get a new phone
They replaced my flashlight and destroyed my tempered glass for 500 CZK... no replacement..
I always remove the tempered glass automatically...
And is any iPad 4 still under warranty?
Adam ??
It should be okay ??
But does it have to be chopped up?
Not a problem ?
They repaired my 6 by replacing the phone part. I still have the original glass display.