The mobile application of the distribution company EG.D, a member of the E.ON group, called Distribution, has already been downloaded by more than 36 customers. The application shows users low tariff times and informs about current faults and planned outages of the electricity network. It will help people especially in the upcoming period of summer storms, when outages tend to be more frequent. EG.D continues to improve its application with new functions.
Mobile application Distribution It has been in operation since November 2019 and has been available in stores since then. App Store a Google Play downloaded and used by tens of thousands of users. The application allows you to monitor, for example, the validity periods of low tariffs, power outages or current faults, which can be especially beneficial in the upcoming period of summer storms, which are often associated with power outages. Users can also enter several of their consumption points into the application and thus easily access up-to-date information on electricity supplies not only for their house or apartment, but also for the cottage, chatu or garage. "We are trying to adapt the energy industry to modern trends. Thanks to the application, it is no longer necessary to call the information line in the event of a power outage, and there is also no need to wait for a connection with the operator. People get all the information they need right away on their phone without any further searching," describes one of the benefits of the application David Safar, Member of the Board EG.D.
The app has a number of features for both customers and electricians
In addition to information, the application offers the possibility to report a malfunction of the meter or suspected unauthorized consumption of electricity. Users can also use the application to submit an online self-reading for their consumption points. Submitting a self-reading is made easier by scanning the meter number with the camera on the phone.
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Electricians can easily request EG.D to unseal their electricity meter using the Distribution application. They will then receive a statement on the permission to unseal directly via SMS. The application includes a function for easy transition to the mobile version of the EG.D website, where people can fill out and send various forms directly on their phone.
Most of the nearly forty thousand users of the Distribution application use a smartphone with the Android operating system. In the store Google Play The application has a very good rating and positive reviews prevail. EG.D is not stopping with the development of the application and wants to improve it with new functionalities. "We are happy that our mobile application is a success. We are working on further development, new updates will bring practical features and improved user interface.” David Šafář describes the further development of the application.
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