Popular YouTuber Linus Sebastian, who runs a YouTube channel under the name Linus Tech Tips, recently posted a video claiming that the Cupertino company refused to repair the damaged iMac Pro.
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Sebastian bought in January iMac Proto make a video review. He started to disassemble it because he wanted to show the viewers what kind of computeronenty are hidden under the hood, such as the motherboard and individual memory modules. However, when he tried to put the display back on the aluminum chassis, it slipped and broke. The Apple computer also needs to replace the motherboard and power supply, because otherwise it could short out, damaging other components.oneinside.
So Sebastian contacted the Cupertino company to inquire about repair options. He then visited Genius Bar v Apple Store, however, the Californian giant refused to repair iMac Pro. Sebastian received support from the company Apple an email stating that spare parts are currently unavailable and therefore cannot be iMac Pro corrected. However, it seems that the reason is completely different.
If you want to make a repair directly from Applu, then the conditions state that Apple will not accept for service products that are damaged due to unauthorized modifications and incorrect installation, repair or maintenance carried out by a third party or an unauthorized service.
This is what it looks like iMac Pro inside:
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When an upgrade or extension is performed by someone other than the representative Appor authorized service center and causes damage to the product, the one-year warranty also ceases to apply. Sebastian is aware of these policies, but argues that Apple should be obliged to repair iMac Pro, if the owner is willing to pay for it. The comments on the video are mixed. While some people agree with him, others are against Applem.
Sebastian then contacted the authorized service provider Applu in Canada, where he lives. The service also refused iMac Pro to fix, his reason being that Apple does not yet offer the required certification courses that would teach repairers how to repair iMac Pro.
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In the manual iMac Pro Apple's Service Readiness Guide states that ATLAS online training and educational resources on iMac Pro repairs have been available in English since December. Server MacRumors However, he reached out to several trusted sources and learned that some technicians had already completed the course and received certification about a month ago. However, the training seems to be going very slowly.
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The source also adds that spare parts for iMac Pro are available from mid-January. Displays for iMac Pro are also available for delivery within two weeks. However, authorized service providers AppThey can refuse to repair any product that has been modified by the customer, both for safety reasons and to avoid liability. But the whole "case" is still quite bizarre.
And do you wonder about them? If someone dug into a Mac whose production is very limited and it's not just that... wouldn't I fix it too? because I would know that there is no one on the planet who would fix it better than me, the one who created it.
Petr Chuchvalec you won't get a better source and inverter :D
You see how you rob him, huh? :D
So I'd rather have a Mac than those parts, and besides, who's going to destroy something because of the parts Applewhat's wrong with youanceven being repaired is not an electronics guy, but an idiot :D Such a hyena :D
This iPhone 6 was completely ko, but I was referring to how you were showing me how you wanted to slow down the fan so it wouldn't make so much noise :D
:D I think he slowed down, he didn't bother me the last time... Or was he completely KO? :D the back cover not :D :D It's sacred to display it :D
I was thinking of getting it repaired, but that would be a brand new phone, it wouldn't be worth it
it's not worth it, but I think I'll put it on display... :D A geek would do it :D
for about a half hour
It's probably normal that if I deliberately break something myself, the warranty won't cover it. Moreover, the rule makes sense, they are quite high-quality devices. Here's to you Apple guarantees that you won't have any problems and if something really goes wrong, you just throw the whole Mac at them and they'll give you a new one.
I don't know what the purpose of this funny video was, which is badly played from the beginning. Yes, I can already see it, I'm taking apart a Mac for 100 bucks and just by chance the screen falls off.
Besides, I don't understand why the board and power source should be changed?? Unless he somehow grabbed the power and data cable leading to the board. He can try the display from the old Imac, it's exactly the same. :)
2Aleks Havlik. Clearly a quality componenty, and now another story. :) Inside it's just a regular average thing you can buy in any PC store. But a few years ago it was even worse. The iMac had completely non-name RAM, literally the worst ones on the market. The current display is from LG.