Battery replacement madness. That's probably how the situation in many stores could be described. Appin the United States. In connection with reducing performance phones due to aging batteries, the Cupertino company launched a program at the end of last year in which it reduced battery replacement from $79 to $29. Even then, there was an unprecedented interest in replacing batteries, and owners of older iPhones took them Apple Story attack.
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Now, with the release iOS 11.3. and with it the long-awaited Battery Health feature, which informs the user how their battery capacity has decreased compared to its original size, are in stores Applu literally overwhelmed with customers. Apple se, according to the server 9to5mac, trying to shorten the battery replacement time as much as possible, so he called in an employeeance Apple Care and external technicians to assist with exchanges in retail stores – Apple Storech, which is of course a relatively unconventional solution. On the other hand, however, this whole situation is relatively unconventional and therefore we cannot be surprised by such steps.
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Employedanci Apple Care, most often working only as technical support, were changing batteries in retail stores at the beginning of the year, just after the program was launched. So now they are joined by external technicians, who of course undergo professional training Applu. The demand for battery replacement was to be expected. Server 9to5mac conducted a survey in January, which showed that 50% of readers are waiting until a new version of the operating system is released to replace their battery. This is because of the aforementioned Battery Health, which told them whether replacing the battery makes sense for them or not.
They sent me to another service in the store. That they don't do it.
however, it's not here either apple and they are definitely not specially trained here apple care technicians :))
this only applies to the US, our market is very specific when it comes to this apple repair
Well, that's nice, but maybe they have the prusser worldwide, don't they? That's how they should behave.
they always behave accordingly, but no one understands that Apple it doesn't officially exist in CR :)
We don't have Michal Merta in the Czech Republic Apple Store, only authorized sales partners and that is a significant difference. Of course, they will send you to an authorized service center?
I don't write anything about iPads, but even those were slowed down by the bastards. Mine ipad mini 2 has a battery in good condition, but after upgrading to iOS the tablet is unusable. thank you apple for forced decommissioning of the device...
The Czech service in Brno replaced it for me after the warranty within three days in Brno and without any problems
the file is about the fact that everyone expects it to be on hold, etc., there is no such service in CR, at least until the first official one opens here Apple Store (if at all)
in 10 minutes, the battery is replaced nicely in the comfort of your home
Replaced today at the Czech service in Prague while waiting. It was done within an hour. Price 750 CZK incl. VAT. No need to order. You just come to change the battery and that's it :)
Czech service could order advertising from Mr. Zavřel... I had enough of the guys trying to return my dead product during the complaint. Macbook Air, which I complained about with a dead USB port. They sent me some photos with spilled cola... after stating that I wanted to return the laptop in an undamaged condition, they wrote to me after three weeks that I could come and pick it up and that it miraculously woke up on the charger. To add to this, the same laptop was subsequently complained about for the fourth time and Datart returned the money. So only to the famous Czech service. No one answered any of my emails, promised on the phone that they would call me back, etc.