The Reputation Institute has released its annual ranking of the 100 most reputable companies in the world, as measured by consumer ratings. The results are all the more interesting because the rankings are determined by none other than consumers themselves, the customers of each company. A number of technology companies are also included in the ranking each year, including two of the company's biggest rivals. Applu and Samsung. Unfortunately for both companies, this year both have experienced a relatively significant decline in customer satisfaction.
Over 170 customers throughout the year rated the companies in several categories and areas, including their products, services, stores and, for example, their experience with complaints. In first place with the highest customer satisfaction was the companycarRolex, followed by Lego and Disney in third place. Of the technology companies, Google came in fifth place, but it fell two places year-on-year. However, it fared much worse in the year-on-year comparison. Apple and Samsung. While he closed last year Apple top ten, this year it is only in twentieth place.
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However, the situation is much worse for Samsung, which fell by 53 positions year-on-year and ended up in 16th place, with the fact that it was overtaken by, for example, Nintendo in 19th place or IBM in XNUMXth place. The huge drop was mainly caused by the problem with exploding phones Note 7 and also the case revolving around the bribery of the highest political leaders. So now the customers are not very happy and they have made Samsung feel it a lot.
*Source: reputationinstitute.com
This is clear when Xiaomi came to the market and OnePlus :) Chinese mobile phones with good equipment at a good price. And an ordinary person would rather buy a Xiaomi for €300 than iPhone for $1000
Well, I don't know why he should Apple to make phones for €300 for ordinary customers. They are targeting a completely different market segment. And tooneAfter all, even today you can buy a 5S for that price (which will put these scumbags in your pocket with reliability and speed)
I don't know what you mean by that? Do you want to tell the world that you are an unusual "VIP" customer who will pay €700 more for almost the same thing? The market and the OS are already balanced, stick your head out of the prxxxx….this was the case 5 years ago.
All this for 3310